Support

How do I contact LishDish?

Email support@lishdish.com. In the app, you can also tap Provide Feedback on your Profile, which sends your message with the details we need to help, and our reply appears in the app.

If something isn't working, tell us what you were doing, what you expected, and what happened instead. A screenshot helps a lot.

How do I log in?

Enter your email address and we'll send you a login link and a one-time code. Tap the link on the device where LishDish is installed, or type the code into the app.

If the email doesn't arrive within a few minutes, check your spam or junk folder, then try again. Still stuck? Email support@lishdish.com from the address you're trying to use.

How do I review a dish?

Tap Snap, take or choose photos of your meal, pick the venue, then name and rate each dish out of 10. You can save a meal as a draft and finish it later. Your reviews appear publicly once your meal is submitted and has passed moderation.

A venue or dish has the wrong details. How do I fix it?

On the venue's page, use Suggest an Edit to correct its details, such as its name, address or opening hours. Our team reviews each suggestion. For anything else, including a dish, send us feedback from the app with what needs fixing.

I've seen a photo or review that shouldn't be there.

Every photo and review is moderated, but if something slips through, email support@lishdish.com or send feedback from the app with a link to it or the venue and dish it's on. We'll review it and remove anything that breaks our Terms of Use.

What does Premium include, and how do I get it?

Premium hides banner ads, lets you keep meals private, lets you search and sort FoodPrints and venue reviews, and gives you unlimited drafts. It also helps a small independent team keep LishDish going.

You can subscribe monthly or annually from the app, or earn a month of Premium for free by reviewing actively. The Premium screen in the app shows your progress towards earning it.

How do I cancel or change my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose LishDish. Once you turn off auto-renew, Premium continues until the end of the period you've paid for.

Deleting the app or your LishDish account doesn't cancel a subscription. Refunds are handled by Apple; you can request one at reportaproblem.apple.com.

I subscribed but don't have Premium.

Make sure you're logged in to the same LishDish account you subscribed with, then open the Premium plans screen and tap Restore purchases. If Premium still doesn't appear, email support@lishdish.com and we'll sort it out.

How do I delete my account?

In the app, open your Profile, tap Edit Profile, then Delete Account. Your reviews, photos and meals are removed straight away. We keep a recovery copy for 30 days in case you change your mind, then delete it permanently.

Deleting your account doesn't cancel a Premium subscription, so cancel that in your Apple Account settings too.

How is my information used?

Our Privacy Policy explains what we collect, why, and the choices you have, including how to keep meals private.