Privacy Policy

Information we collect

We collect the account details you provide, including your email address, display name, and profile photo. We also store content you choose to contribute, such as ratings, reviews, venue details, photos, saved items, and people or venues you follow.

Location and device information

With your permission, LishDish uses your device location to show nearby dishes and venues and to help identify where a meal took place. When you add a meal, we store the location your device reports, and where each photo was taken, to confirm the venue and prevent misuse. This location is not shown publicly, except that a new venue you add while you are there is placed on the map where you were.

We also record your IP address when you post a meal or review or log in, and we may receive basic device, app version, diagnostic, and feature-usage information needed to operate, secure, and improve the service.

How we use information

We use information to authenticate your account, provide personalised recommendations, display and moderate community contributions, prevent misuse, troubleshoot problems, communicate important service updates, and improve LishDish.

To keep LishDish accurate, our moderators and automated tools may edit contributions, for example to correct a dish or venue name or its spelling, and may remove content that breaks our Terms of Use.

What is public

Your profile is public, including to people who aren't logged in: your display name, handle, profile photo, bio, the social media handles and website link you add, your reputation, badges and guide awards, and whether you are a Premium member. Your follow activity and the approved ratings, reviews, and photos from your public meals may also be visible to other users. Your email address and precise device location are not displayed publicly.

Monthly guides record the members who ranked highest in each city that month, with their display name, handle, and photo. If you delete your account, past guides show your place as "Former member" instead.

Private meals

Premium members can keep a meal private. A private meal's ratings, reviews, and photos are shown only to you, and to our moderators when they review content to keep LishDish safe. They are left out of public profiles, venue pages, venue and dish ratings, discovery, and guides, and don't count towards your reputation. Private meals cannot be shared. A meal stays private if your Premium ends, and you can make it public again at any time. If you make a public meal private, it leaves public view straight away, but content we had already licensed from it may remain with the businesses we licensed it to.

Private photos

You can add private photos to a meal, such as photos of the people you ate with. Only you can see them. They never appear on your profile, venue pages, or in discovery, never count towards ratings, and are never licensed to anyone.

To keep LishDish safe, an automated moderation service checks each private photo for content we can't host, such as sexual or violent material. If a photo is flagged, it stays visible to you, and a LishDish administrator reviews it and may remove it if it breaks our Terms of Use. This is the only time our team sees a private photo.

On a public meal, you can share its private photos with a secret link. Anyone who has the link can see them, so only send it to people you trust. Stopping sharing turns off every link you have sent, and sharing again creates a new link.

Drafts and menu reading

If you save a meal or dish as a draft, we store it, with its photos, in your account so you can finish it later or on another device. Only you can see your drafts. Deleting a draft deletes it and its photos from our servers.

When you photograph a menu while adding a meal, we send the photo to an AI service to read the dish names, so we can suggest them as you name your dishes. This happens before you submit the meal, including meals you keep private. Until you submit, the photo is stored privately and isn't shown to anyone, and photos from meals you don't submit are deleted after 30 days. Dishes read from a public meal's menu may be added to the venue's menu on LishDish; private meals never are.

Sharing

We share information with service providers that help us host, analyse, secure, and deliver LishDish. They store our data and photos, send email and notifications, report app crashes, provide maps and place details, process subscriptions, and run automated tools, including AI services, that help moderate photos, including private photos, and read menus. They may use the information only to provide those services to us. Some, including our AI providers, may keep it for a short time to detect abuse and keep their services secure.

We may also disclose information when required by law or to protect users and the service. Other than licensing public content as described below, we do not sell your personal information.

Licensing public content

We may license public content, meaning approved ratings, reviews, and photos from public meals, to other businesses, including to train artificial intelligence models. Licensed content may include the display name shown with it. We never include your email address, precise location, photo location data, account details, or anything from private meals or private photos. Businesses we license content to handle it under their own terms and privacy policies. The Terms of Use set out the licence you grant us.

If you delete content, make a meal private, or delete your account, we stop including that content in new licences within a reasonable time. Copies we have already provided to other businesses, and AI models already trained on it, may continue to exist.

Purchases

If you subscribe to Premium, the purchase is handled by the App Store. We never receive your payment card details. Apple shares the purchase, renewal, and cancellation details we need with RevenueCat, the service that manages subscriptions for us, which passes them to us linked to your LishDish account ID. We use them only to confirm and support your membership. Apple and RevenueCat handle that information under their own privacy policies.

Storage outside Australia

LishDish is operated from Australia, but some of our service providers store or process information overseas, including in the United States. We take reasonable steps to make sure they handle it in line with Australian privacy law.

Retention and your choices

We keep information while your account is active and as reasonably needed for security, legal, and operational purposes. You can change your profile and permission settings at any time.

You can delete your account in the app from Edit Profile. Your account is deactivated straight away: your reviews, photos, and meals are removed from LishDish, your follows and wish list are deleted, and your email address, display name, and profile photo are cleared from your profile. Deleting your account does not cancel a Premium subscription; cancel it in your Apple Account settings.

We keep a recovery copy for 30 days so we can restore your account if you change your mind; contact us within that time. During those 30 days, your email address can't be used for a new account. After 30 days, we permanently delete your account and its content, including the recovery copy. We keep your handle reserved so no one else can use it, and a profile link made from your name is replaced so your name is not kept. Content we had already licensed may remain with the businesses we licensed it to, and deleted information may stay in our backups for a limited time until they are overwritten. If you'd like it permanently deleted sooner, contact us. We keep minimal records, linked only to an account ID with no personal details, for moderation, security, and audit purposes, such as moderation decisions, changes to venue details, and past guide rankings.

To request access, correction, or export of your information, or help deleting your account, contact us.

Children

LishDish is not intended for anyone under 16 in Australia, under 18 in the European Economic Area, the United Kingdom or Switzerland, or under 13 anywhere else. If you believe a child has provided personal information, please contact us so we can review and remove it.

Contact

LishDish is operated by Pair Us Pty Ltd. Questions or privacy requests can be sent to hello@lishdish.com, and we aim to respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.